SAN FRANCISCO, CA, April 16, 2018 – Quantcast, the world’s largest AI-driven audience behavior platform for the open internet, today announced the appointment of Disha Gosalia as Vice President of Service Operations and Support. In this role, Ms. Gosalia will be responsible for leading Quantcast’s global customer service organization. Based in the company’s San Francisco office, she will report to Quantcast’s Chief Operating Officer, Rob Horler.
Ms. Gosalia joins Quantcast from General Electric where she was responsible for scaling up the global customer support & operations team for GE’s Industrial Internet and Big Data analytics platform. While at GE, Ms. Gosalia led a Devops transformation, to influence company-wide decisions that directly impacted customer outcomes and operational productivity. Prior to GE, she worked at CallidusCloud, where she helped build onshore & offshore support teams, establishing support processes and tools as well as customer account management & renewals.
“Disha’s passion for building collaborative partnerships across global organizations with the ultimate goal of achieving overall customer satisfaction and process efficiency is what makes her a fantastic addition to Quantcast,” said Rob Horler, Chief Operating Officer, Quantcast. “We are thrilled to have her on board to help us further our mission of helping brands grow through AI.”
“This is an incredibly fast-paced industry and it is crucial for customers to feel that their partners have their best interests in mind,” said Disha Gosalia, Vice President of Service Operations and Support. “I am excited to join the Quantcast team and look forward to ensuring our customers continue to achieve the highest levels of satisfaction throughout their life-cycle with us.”
As a global leader in artificial intelligence technology, Quantcast is using machine learning to drive human learning to help brands grow in the AI-era. Founded in 2006, Quantcast is the the world’s largest AI-driven direct audience insights and measurement platform. Measuring over 100 million web and mobile destinations, Quantcast is the real-time pulse of the Internet helping marketers, publishers, agencies and consultancies understand, optimize and predict consumer interactions to drive business outcomes. Headquartered in San Francisco. Quantcast employs over 800 employees in 22 offices across 10 countries.
Quantcast Media Contacts
Lainie Mulvey, Quantcast