Case Study
JJ Kaye, EVP CMO, OpenSky
conversion rate increase with full omnichannel activation in Q1
incrementality with display-only testing in Q4
Industry
Financial Services
Brand
OpenSky
Product
Audio, CTV, Quantcast Advertising Platform
OpenSky, a secured credit card provider helping individuals build or rebuild credit, began working with Quantcast in late 2023. Their initial goal was straightforward: run evergreen display campaigns optimized for direct response, leveraging lookalike audiences built from converters to acquire new customers at an efficient cost-per-acquisition.
However, by the end of 2024, OpenSky’s vision evolved dramatically. They aimed to reposition themselves as a trusted brand while building a direct-to-consumer channel. Historically reliant on affiliates, OpenSky sought to increase brand awareness and own more of their customer acquisition journey, with 2025 declared the "year of brand-building and omnichannel storytelling." The challenge was clear: could programmatic advertising deliver both measurable performance and long-term brand equity in a highly regulated advertising environment?
In Q1 2025, OpenSky launched its first fully integrated omnichannel campaign, anchored by a unified, timely message: "Tax Season is Credit Comeback Season." The campaign was carefully timed around National Tax Day, ensuring contextual relevance.
Key elements of the omnichannel rollout:
Quantcast's advanced lookalike targeting, built on real conversions, gave OpenSky access to targeting capabilities unavailable on traditional paid social platforms due to credit category restrictions on demographic or interest-based audience building.
OpenSky began with a baseline to ensure its shift to omnichannel was data-driven. In Q4 2024, they ran a display-only incrementality test through Quantcast to measure the actual performance of their evergreen direct response campaigns. Even without fresh creative or expanded tactics, the test delivered an 11.7% incrementality rate, exceeding the 10% benchmark—a critical confidence boost.
The Credit Comeback campaign delivered exceptional results for OpenSky:
The campaign's success is a testament to OpenSky's ambition to become America's most trusted credit-building partner, demonstrating that strategic, well-timed, measurable marketing can build trust and drive significant business outcomes.
JJ Kaye, EVP CMO, OpenSky